Privacy Policy

1. What We Collect

We collect only the minimum necessary to process your order and assist you:

• Full name (optional – makes communication more personal)
• Phone number (required – for confirmation and delivery)
• Chosen rift plan
• Basic technical data (IP, device/browser – security only)

No card details, no ID documents, no email unless provided, no location, no health data. No advertising cookies, no third-party trackers, no data selling.

2. How We Use Your Data

• To confirm and fulfill your order
• To deliver digital content (rift sessions, silent flow guide)
• To respond to questions and provide support
• To prevent fraud and protect the platform
• To generate anonymized statistics for service improvement

Your data is never used for marketing or shared with third parties.

3. Storage & Security

• Encrypted servers compliant with UK GDPR
• Retained for up to 12 months or until deletion requested
• TLS 1.3 encryption on all connections
• Regular security audits and restricted access
• Protection against unauthorized access or breaches

4. Cookies

Only essential cookies required for site functionality (forms, navigation). No analytics, advertising or third-party trackers.

5. Your Rights

You can request access, correction or deletion of your data at any time — free of charge, within 30 days. Email support@riftforge.co.uk. You also have the right to complain to the ICO.

6. Contact

BUILDING RAPPORT HOUSING LTD
129 Clifton Road, Balsall Heath
Birmingham, England B12 8SW
Tel: +44 121 246 8899
Email: support@riftforge.co.uk

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