Privacy Policy
1. What We Collect
We collect only the minimum necessary to process your order and assist you:
- Full name (optional – makes communication more personal)
- Phone number (required – for confirmation and delivery)
- Chosen rift plan
- Basic technical data (IP, device/browser – security only)
No card details, no ID documents, no email unless provided, no location, no health data. No advertising cookies, no third-party trackers, no data selling.
2. How We Use Your Data
- To confirm and fulfill your order
- To deliver digital content (rift sessions, silent flow guide)
- To respond to questions and provide support
- To prevent fraud and protect the platform
- To generate anonymized statistics for service improvement
Your data is never used for marketing or shared with third parties.
3. Storage & Security
- Encrypted servers compliant with UK GDPR
- Retained for up to 12 months or until deletion requested
- TLS 1.3 encryption on all connections
- Regular security audits and restricted access
- Protection against unauthorized access or breaches
4. Cookies
Only essential cookies required for site functionality (forms, navigation). No analytics, advertising or third-party trackers.
5. Your Rights
You can request access, correction or deletion of your data at any time — free of charge, within 30 days. Email support@riftforge.co.uk. You also have the right to complain to the ICO.
6. Contact
BUILDING RAPPORT HOUSING LTD
129 Clifton Road, Balsall Heath
Birmingham, England B12 8SW
Tel: +44 121 246 8899
Email: support@riftforge.co.uk
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